Return Policy for Online Book Purchases

Thank you for your purchase. We hope that you have a satisfying experience reading our book.
Please read our return policy below:

1. Returns and Exchanges:
 We accept returns and exchanges within 3 days from the date of delivery.
 Books must be in their original condition, unopened, and with all original packaging, tags,
and accessories.
2. Return Process:
 To initiate a return, please contact our team [hello@studylight.co.uk] to obtain a Return
Authorization (RA) number.
 Clearly mark the RA number on the outside of the package.
 Ship the return to the address provided with the RA number.
3. Refunds:
 Refunds will be issued to the original payment method used during the purchase.
 Please allow 21 business days for the refund to be processed after the returned item is
received. 
4. Damaged or Defective Books:
 If you receive a damaged or defective book, please contact us within [3] days of receiving
the item.
 We will provide instructions for returning the item, and a replacement or refund will be
issued upon inspection.
5. Non-Returnable Items:
 The following items are non-returnable: e-books, digital downloads, and personalised or
custom-ordered books.
6. Return Shipping:
 Return shipping fees are the responsibility of the customer unless the return is due to an
error on our part.
 We recommend using a trackable shipping service for returns.
7. Late Returns:
 Returns received after the specified time frame may be subject to a restocking fee or may
not be accepted.
8. International Returns:
 For international returns, please contact our customer service for specific instructions and
information.

9. Contact Information:
 If you have any questions or concerns about our return policy, please contact our customer
service at [hello@studylight.co.uk].